Refund and Cancellation Policy

1. Effective Date

The agreement between Medicare Plus and the policyholder shall commence on the date indicated on the policy delivered via email and once membership has been successfully registered, it will be effective for a term of one (1) year. The plan may be renewed annually subject to mutually agreed upon terms and conditions.  

2. Cancellation of Policy

Within fifteen (15) days from the receipt of the Agreement, the policyholder may cause the cancellation or revocation of the Membership Agreement by returning the Medicare Plus Card to Medicare Plus. Medicare Plus will cancel/revoke the membership and the Membership Fee paid shall be returned in full. Failure to cancel or revoke this Agreement within the period set shall be understood as an acceptance of all the terms and conditions provided hereunder. Any availment of the health benefits within the 15-day period shall also mean acceptance of this Agreement.

Medicare Plus shall have the right to immediately terminate the Membership Agreement in the event that:

a.) Any material representation or warranty made by Member is false or untrue when made, or if Member commits any act with the intent to defraud Medicare Plus and;

b.) If Member is in material breach of the Agreement and has failed to cure such breach within thirty (30) days after its receipt of written notice from Medicare Plus.

All Medical Services and coverage under this Agreement shall terminate on the termination date, without prejudice to any claim for covered Medical Services rendered to a Member prior to the termination date.

3. Refund

There will be no refund of the Membership Fee after fifteen (15) days from receipt of the Membership Agreement.

All the provisions pertaining to refund, payment, and reimbursement in the Membership Agreement shall not apply if Member, commits any act prejudicial to Medicare Plus with or without intent to defraud, including, but not limited to:

a.) Creating an account or entity for the sole purpose of qualifying for enrollment or availing the health medical coverage;
b.) Using the card of a Member to avail of the Medical services;
c.) Availing unauthorized/unprescribed services or services not related to the diagnosis;
d.) Consenting to bill for services not rendered;
e.) Duplicating claims; and 
f.) Other analogous circumstances

Call the Medicare Plus customer service to request a refund.