Responsibilities:

• New Claims acknowledgment within 24hrs
• File and keep organized all claim files
• To close claims as quickly as possible
• Filing of emails to understanding
• Follow up on outstanding claims with the insurer or with the client to obtain missing information/documentation
• Differentiate client’s urgently and be prompt in your response and delivery
• Prepare claims history summary for the claims manager and broker
• Prepare reports as required

Qualifications:

• Bachelor’s degree in any medical allied course
• With at least 1 year of experience as a Claims Officer/Claims Analyst
• Must be keen on details
• Good oral and written communications skill
• Proficient in using Microsoft Office tools