Application Form

Customer Service Associate


  • Provide excellent customer service in response to a wide range of inbound customer inquiries
  • Communicating with customers through chat, phone, and email
  • Monitoring customer satisfaction levels
  • Giving detailed explanations about the assigned product or service
  • Foster teamwork and support fellow Customer Service Associates
  • Provide resolutions to callers’ problems and issues based on the guidelines provided by the company
  • Reviewing customer accounts and transactions while resolving issues


  • Graduate of any 4-year course
  • At least 1-year work experience in customer service
  • Excellent oral and written communication skills
  • Proficient in the following Microsoft Office applications: Word, Excel, and PowerPoint